Smart Mobility

Toyota announces “Total-care Service” designed for ride-hailing companies

Toyota has announced “Total-care Service,” a set of mobility services specially designed for ride-hailing companies.

Total-care Service will enable Toyota to leverage onboard telematics data through a shared information platform and provide services such as fleet management, automotive insurance, and vehicle maintenance packages, aiming to expand the use of ride-hailing vehicles and enhance the driving experience for end users.

Through this service, ride-hailing companies can provide their driver-partners with more cost-efficient and timely maintenance services.

Through the Total-care Service, driving data is collected by Toyota’s in-vehicle data-transmission device, TransLog, and sent to the Mobility Services Platform (MSPF), an information infrastructure developed by Toyota for vehicle connectivity.

Singapore will see the first service roll-out, with Toyota Motor Asia Pacific (TMAP) offering the Total-care Service for 1,500 Toyota vehicles owned by Grab Holdings, Inc. (Grab) through its subsidiary GrabRentals.
Grab, Toyota, and local dealers will use such vehicle data collaboratively to achieve a safer and more secure ride-hailing platform in Southeast Asia.
Aioi Nissay Dowa Insurance, a Toyota affiliated insurance company, will offer telematics-based automotive insurance to GrabRentals, allowing for safer driving and lower-cost insurance premiums.

TMAP and Grab will sequentially offer this service to Grab-owned Toyota vehicles across Southeast Asia. In addition, both companies will work to increase the share of Toyota vehicles in Grab’s fleet in the region by 25 percent by 2020.

Source: Press Release

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