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Audi launches two new connected car services suite: myCarManager & myService

Published: September 28, 2015 | Herndon,VA

Audi is introducing two brand new connect services: myCarManager and myService. The first one is available for those who have the newest A4 and Q7 models and download the revised version of the Audi MMI Connect smartphone app which now includes myCarManager. With this new software you can use a smartphone or an Apple Watch to remotely lock and unlock the doors of your Audi and also control the auxiliary heating system which is available as an optional on both models.

In addition, through this app you can check out various information about the car such as if the doors and windows are opened or closed, how much fuel you have, if the hood is open and also verify if the lights are turned on or not. The app will tell you about mileage, car’s location and also the estimated range you have left based on the quantity of fuel in the tank.

Audi_MyCar_Manager_Connected-Car

Besides the myCarManager, Audi is also rolling out a new myService section which provides an easy and fast access to emergency services as well as online roadside assistance. Interestingly, a function called Audi Service Request will send the car’s data to an Audi dealer two weeks prior to servicing, so the dealer will contact the car owner to set up an appointment.

With the Audi service request function, two weeks before servicing is due the car sends service-related data to the service partner. This is the partner that the customer has previously specified in the myAudi portal. The workshop can now contact the customer to arrange their upcoming appointment.

There is no extra charge for the services in Germany and most European countries for a period of ten years from the date of delivery. The optional Audi connect safety & service equipment package is available with immediate effect for all new Audi Q7 and A4 models at a one-off price of EUR 250.

The new version of the Audi MMI connect app is available to download free of charge in the online portal myAudi and on the Apple and Google store platforms.

The data and voice connection for the services is established via a mobile communications module with built-in SIM card; this module is quite distinct from the one used for everyday mobile communications by the customer. The costs arising for data and voice connections are included in the package price. Two buttons in the roof module for emergency and roadside assistance calls are also part of the package.

Source: Audi

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