CX North America to officially launch its freight collaboration platform at the Transportation Intermediaries Association (TIA) 2017 Capital Ideas Conference & Exhibition in Las Vegas, Nevada.
It will showcase its software platform and corresponding mobile app that enable real-time freight tracking and communication between brokers, third-party logistics (3PL) companies and carriers, from first customer contact to proof of delivery (POD).
By pulling data from over a dozen telematics providers, transportation management systems (TMS) and drivers on its mobile app, CX North America provides brokers and 3PLs a single view of their freight and partner networks on any desktop or mobile device.
Through its integration with industry-leading telematics providers, CX North America allows these firms to easily incorporate carriers, partners and subcontractor fleets as part of their “virtual fleet” within minutes.
Firms can maintain communication with carriers and drivers via the CX North America app, available now on the Google Play Store and Apple App Store. Drivers can send alerts showing both current load status and future availability as well as automated Smart Alerts that keep customers and partners updated on their current location.
At the tap of a screen, they can send date- and time-stamped updates of all major order milestones, including arrived shipper, loaded, arrived consignee and digitized POD with customer signature.
Further, the mobile app features an instant messenger for secure correspondence between drivers, controllers and partners, so additional load information or questions can be communicated quickly.