Frost & Sullivan’s recent analysis, Strategic Analysis of European OEMs’ Connected Services and HMI Solutions, finds that OEMs in Europe are competing for the top position in the connected car segment as its two key domains, connected services and human-machine interfaces (HMI), unlock tremendous growth prospects by offering new revenue streams. Telematics services are expected to achieve a penetration of 90% in Europe, while more than 60% of vehicles will have wider (12.3+ inch) infotainment displays controlled by touch or gestures, with artificial intelligence (AI)-based digital assistants being omnipresent, by 2025.
Electric vehicle and eCall regulations will predominantly drive telematics adoption in Europe, with a focus on offering remote services, especially for electric charging and security-related applications. They present tremendous growth prospects for OEMs, including:
- Offering top-of-the-line features such as remote services and personalization to retain customers and appeal to prospective customers that seek these features.
- Focusing on the production of wide-screen displays and driving AI-based digital assistants that have been installed with gesture-capable hardware.
- Adopting capabilities such as cloud platforms, AI, and machine learning, which will be the norm in the future automotive business, to develop a personalized experience for customers and establish new business models for automakers.
- Prioritizing connected navigation as a standard, even on the lowest model variants.
Strategic Analysis of European OEMs’ Connected Services and HMI Solutions is the latest addition to Frost & Sullivan’s Mobility research and analyses available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.