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Avis Car Rental deploys Mapmyindia’s solution to offer boosted customer experience and security

Published: August 19, 2015 | New Delhi, India

MapmyIndia, announced the successful implementation of Integrated Dispatch Solution for Avis Car Rental, India’s brand in Car Rental and Car Hire services. While the solution will allow Avis Car Rental to offer enhanced customer experience and security, it will also increase the company’s operational efficiencies. Geo fencing, Live positioning, Alert reports, Undue stoppage, Vehicle Status, Historical replay are the key features of MapmyIndia’s Integrated Dispatch Solution. The Solution provides a secure experience to the customer, right from the point she books the cab to the point where she disembarks at the destination. The booking, the ride quality, driver behaviour, ride monitoring, security and more can be monitored by MapmyIndia’s Integrated Dispatch Solution.

The Key components of MapmyIndia’s Solution includes: Android Based Mobile/Tablet, Driving Directions, Reverse Geo Coding, Customized Functions, Integration of Payments, Live Location Status, Detailed MIS Reports etc. Avis cabs will be equipped with Android tablets connected to the Avis server. All key details will either be communicated automatically or be punched in real-time to the command centre via the tablet. This will ensure better control over service delivery, transparent administration and billing, better management of driver and staff and security of the passenger as well as the vehicle.

MapmyIndia’ mobile app, developed especially for Avis Car Rental, comes pre-loaded on the android tablets provided to drivers. This is an integral part of the solution, enabling the Avis Car Rental drivers to Communicate with AVIS server, login and fetch trip details, View assigned jobs and accordingly accept or reject them, Update status on picking-up and dropping-off customer, Automatically calculate best route using GPS.

Source: Mapmyindia


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