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Consumers afraid of malicious hackers taking over their car controls: CSC Germany

Published: May 14, 2015 | Wiesbaden, Germany

Do car owners have confidence in algorithms and control units that eventually could take over the command over their vehicles? A recent study reveals deep-seated concerns.

Just under 70 percent of Germans still missing currently trust to leave the control of their vehicle fully digital technology. In particular, hacker attacks on the car provide at most for security concerns. On the other hand clearly positive assessment, the vast majority of the benefits of digital vehicles for accident prevention.

Find 80 percent is important that networked cars can prevent accident and danger spots more quickly to the other road users in the future. This shows the latest survey by CSC (NYSE: CSC) “cars of the future – Connected Cars 2015”. On behalf of CSC 1,500 consumers in Germany (1,000), Austria (250) and Switzerland (250) were interviewed by the panel service Toluna.

“Almost 70 percent of the consumers are in favour of this technology and regard it as a relief in long-distance highway travel or in dense commuter traffic. However, to turn the idea of a self-driving vehicle into market reality, the security concerns of the customers have to be eliminated. In particular it is necessary to implement a reliable protection against malicious attacks.”
Claus Schünemann, CEO of CSC Germany

Tomorrow’s consumers see in the digital revolution of vehicles a number of tangible benefits. The road users expect not only to accidents and danger zones rapid alert systems of communicating cars, but expect future a smoother flow of traffic on the roads. Almost three-quarters of respondents consider, for example, an intelligent control of traffic light-green phases via the Car-IT is important. Similarly, many want navigation systems of a new generation. About the data exchange of cars with other road users can rapidly changing traffic situations in the future capture in real time and calculate new route proposals. Jams are thereby avoided in good time. In anticipates good one in two (59 percent) with a safety plus by the data evaluation of the own vehicle: The permanent consumption and wear control is added value for drivers, dealers, fleet managers and insurance companies can provide – such as when the sensors detect premature wear and distributors proactively offer a service appointment.

If you are interested in this CSC survey, you can inquire via deutschland@csc.com.

Source: CSC Germany

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