Vehicle Telematics

Amazon Alexa in General Motors Vehicles

General Motors has announced that it will make Alexa available on model year 2018 and newer cars, trucks and crossovers with compatible infotainment systems. The company has conducted a research that showed that many customers prefer to use the same voice services they use in their home in their vehicles this led the automaker to this decision.

The Alexa voice experience in GM vehicles leverages the Alexa Auto Software Development Kit, which gives customers access to standard Alexa skills and capabilities. This will also enable GM to create custom skills in the future that are relevant to the customer’s vehicle. This collaboration represents the broadest rollout of an embedded Alexa Auto experience to date, and provides a tailored voice experience for Chevrolet, Buick, GMC and Cadillac drivers with properly equipped vehicles.

Drivers can enjoy Alexa by using simple voice commands, all while keeping their eyes on the road and their hands on the wheel: Check the news, control smart home devices like lights or thermostats, add items to their shopping cart, and access tens of thousands of Alexa skills. Additionally, GM is delivering several categories of Alexa features that expand on the in-vehicle experience, including:

• Navigation – Ask Alexa to get directions to a specific address or point of interest, such as a vehicle dealer, or just ask for nearby coffee shops. Alexa seamlessly integrates with compatible, embedded navigation systems in the vehicle or available OnStar Turn-by-Turn navigation using natural language.

• Media – Ask Alexa to play a specific song, artist, genre, or station, as well as audiobooks or podcasts. Alexa can fulfill the request by bringing up available streaming services.

• Calling – Drivers can ask Alexa to call friends and family using their voice when they pair their phone via Bluetooth and share their contacts with Amazon.

This integration represents the latest collaboration between GM and Amazon. In 2018, GM launched in-car delivery with Key by Amazon and a series of Connected Car skills for Alexa, available on millions of eligible Chevrolet, Buick, GMC and Cadillac vehicles in select cities. More information about how customers can set up Alexa will be shared closer to launch.

Source: Press Release

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