Shared Mobility

Uber pilots India’s first bus hailing service in Gurgaon

Uber has partnered with public transport body in Gurugram to power city buses with bus hailing through its Uber app. Commuters can now book and pay for their seats in Gurgaon’s public transport buses using the Uber app. This pilot will start with Gurugaman CNG AC buses on the top two routes during peak commute hours. Commuters will be able to pre-book seats, follow the live location and route of the bus, and know its expected time of arrival (ETA), just like they can do with an Uber cab. 

The two routes where this pilot will operate include Badshahpur bus stand to DLF Cyber Park (Shankar Chowk) via Huda City Centre metro station, and BPTP Astaire Garden (Sector 70) to DLF Cyber Park (Shankar Chowk) via Golf Course Road. Buses will run on each route from 7 am till noon, and from 3 pm to 8 pm daily. Pricing for the tickets begins at INR 7 per kilometer. 

The partnership will reimagine bus travel by bringing a convenient commute experience with pre-booked seats in public transport buses, and fewer stops which means a faster commute, and a safer ride as there will be no standing passengers in moving buses. Overall, a faster and more pleasant travel experience on the buses. The commuters only need to show digital code confirmation on their Uber app to the driver as they board the bus. They will also benefit from round-the-clock safety support from Uber including having access to a 24X7 Safety Line.

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