Shared Mobility

Multi-modal Mobility Service “my route” Operational in Fukuoka City and Kitakyushu City

Toyota and Nishitetsu began full-scale operation of the Toyota-developed multi-modal mobility service “my route” for smartphones in Fukuoka City and Kitakyushu City in collaboration with service providers in the areas of traffic, shopping, and event information.

my route supports mobility services with its route search combining various modes of transport, including public transport, automobiles, bicycles, and walking, and with reservations and payments as required. It provides shop and event information while enabling users to search, book, and pay for transport, and offers integrated mobility functions that can be completed with a single app, with the aim of supporting smooth movement in urban areas and further bolstering their vibrancy.

Service details:

1. Multi-modal route search

Displays route options, combining various modes of transport including public transport (such as bus, rail, and subway), automobiles (such as taxis, rental cars, car sharing, and private vehicles), bicycles, and walking. Also displays the real-time location of Nishitetsu route buses and parking lot status information.

2. Reservations and payments

Enables reservation and payment for taxis, and purchase of Nishitetsu Bus and Train digital One-day Passes, providing a seamless service from reservation through to use in one app. In addition to Toyota Share being available on the my route app before the end of 2019, Toyota Wallet support will also be added to provide payment options to suit each customer.

3. Shop and event information search

Provides information on unique-to-Fukuoka events, shops, and sightseeing spots while suggesting options for outings and improving navigation.

Toyota and Nishitetsu began trials of my route in Fukuoka City from November 1, 2018, through which they aimed to verify the viability of multi-modal mobility services, understand areas for improvement, and provide more convenient services for residents and tourists. As my route moves to full-scale operation, service convenience is being improved in a number of ways, including expanding choice of electronic payment methods with support for Toyota Wallet, connectivity with Toyota’s car-sharing service with support for Toyota Share, and Chinese (traditional and simplified) and Korean languages planned in addition to the current Japanese and English.

The project will also be expanded to include the Kyushu Railway Company (JR Kyushu).

The company plans to makes my route more convenient through collaborations with Fukuoka City, Kitakyushu City, and other businesses in addition to the core partnership of Toyota, Nishitetsu, and JR Kyushu.

Source: Press Release

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