Vehicle Telematics

US fleet operator views on mobile resource management

RANCHO PALOS VERDES, Calif.–(BUSINESS WIRE)–C.J. Driscoll & Associates has released a new multi-client marketing research study covering the market for managing fleet vehicles, drivers, and mobile workers. The 2023-24 Survey of Fleet Operator Interest in MRM Systems and Services assesses the current market penetration of GPS fleet management systems. It also evaluates video-based driver behavior management systems and GPS-equipped handset/portable solutions for managing mobile workers. The study outlines fleet operators motivations for MRM solutions deployment and the resulting operational and financial advantages.

The 2023-24 Survey was partially funded by companies including major automotive manufacturers, GPS fleet management solution providers, video-based driver behavior management system suppliers, trailer manufacturers, and other leading telematics suppliers to the fleet market. This comprehensive study is based on a telephone survey of over 300 U.S. fleet operators. Survey participants drawn from major fleet categories including service, local and over-the-road trucking, private delivery, utilities, construction, oil & gas, people transportation, public safety, and government fleets.

The study examines MRM solution adoption and deployment plans across fleets of 5 to over 10,000 vehicles. It also examines the growth of GPS fleet management and video telematics markets since our 2017 and 2013 surveys.

The following are among the key findings of the study:

  • Due to increasing market adoption, upcoming GPS fleet management system sales will largely comprise replacements or upgrades for current systems.
  • The use of fleet video telematics solutions has more than doubled since 2017. Use of video camera solutions varies considerably among fleet market segments.
  • Many fleets got insurance discounts for using GPS fleet management or video-based driver behavior solutions, benefiting significantly.

Detailed information regarding the 2023-24 Survey of Fleet Operator Interest in MRM Systems and Services is available at

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